FAQ: in-home massage

Massaya facilitates the connection between massage therapists and clients so that it is simple and pleasant to book a massage, even at the last minute.

Each massage guarantees 100% satisfaction or we will refund you. In addition, we select massage therapists certified by a recognized massage therapy association. Finally, a system of evaluation of massage therapists by customers allows us to carry out constant quality control in order to always offer an unrivaled service.

Payment is made directly with the massage therapist at the end of your appointment, by credit card or Visa or Mastercard debit card. All transactions are secured by Stripe.

Yes, you can book a massage wherever you want; at your hotel, at work and more. In this case, it is important to enter the postal code and the exact address where the services will take place as well as the appropriate directions so that the massage therapist can get there easily.

Our approach focuses on two types of massage: relaxation and therapeutic. Relaxation massage is often preferred to provide general relaxation while working on all the muscles of the body. Therapeutic massage, on the other hand, is specially designed to treat specific muscles with pain or tension.

We also offer pregnancy massage, however please note that you must be at least 12 weeks pregnant to benefit from this type of massage.

Finally, we also offer chair massage, which is very popular in professional settings and at events.

Our massage therapists have varied training. We suggest you visit the massage therapists' profiles to discover the expertise they have. You can then ask them to adapt the massage according to your needs.

Go to our booking platform At the massage therapist selection stage, choose "Any staff", "Any woman" or "Any man". These options will display a calendar with the availability of all massage therapists. If you do not find any availability that suits you, do not hesitate to send us a text message or call us at: (438) 806-0888.

When booking on our platform , you will have the opportunity to select your massage therapist. Please note that not all massage therapists listed in the "Team" section are available in all regions. Therefore, some may not be displayed as choices based on your location.

Yes, all our massage therapists are certified by a recognized massage therapy association, which allows them to issue insurance receipts. Don't forget to ask them at the end of the session.

Choose a space to accommodate the massage therapy table which measures approximately 1.75m by 2.5m. That's it, relax, the massage therapist will bring all the necessary equipment.

No, to receive an insurance receipt you must be the person who paid for the service and received the service.

Massaya travels across Greater Montreal: Montreal, Laval, the South Shore, the North Shore, Longueuil, Brossard, Terrebonne, Boucherville, Repentigny, Candiac, La Prairie, Saint-Constant, Sainte-Catherine, Chambly, Saint-Jean-sur-Richelieu, Blainville, Sainte-Thérèse, Mirabel, Mascouche and Saint-Eustache, as well as Bromont. Enter your postal code when booking and you will see only the therapists who cover your address.

You can book up to two hours ahead. Same-day availability is common, particularly on weekdays. The more flexible your time window, the more therapists you can choose from.

You can change or cancel from the confirmation link emailed to you, free of charge up to 24 hours before the appointment. Within 24 hours, a fee of $40 per massage applies, because your therapist has reserved the travel and the time slot for you.

The price depends on the service and the duration. Travel, the table, linens, oils and your insurance receipt are always included; taxes are extra and there are no added fees. Full rates are on the Pricing page.

Yes, two ways: two therapists at the same time in separate rooms or side by side, or a single therapist seeing you one after the other. Both options appear when you choose a duration.