FAQs
Need help?
Frequently asked questions?
Massage therapy
Massaya facilitates the connection between massage therapists and clients, making it easy and enjoyable to book a massage, even at the last minute.
Each massage guarantees 100% satisfaction, or we will refund you. Furthermore, we carefully select certified massage therapists from recognized massage therapy associations. Lastly, a customer rating system for our massage therapists enables us to maintain consistent quality control, ensuring an unparalleled service at all times.
Payment is made directly with the massage therapist at the end of your appointment, by credit card or Visa/Mastercard debit card. All transactions are secured by Stripe.
Yes, you can book a massage wherever you desire; at a hotel, at your workplace, and more. In this case, it's important to accurately enter the postal code and the exact address where the services will take place, along with any relevant instructions to ensure that the massage therapist can easily reach the location.
Our approach focuses on two types of massages: relaxation and therapeutic. Relaxation massage is often chosen to provide overall relaxation while working on the entire muscles of the body. Therapeutic massage, on the other hand, is specially designed to target specific muscles with pain or tension.
We also offer massage for pregnant women; however, please note that you must be at least 12 weeks pregnant to benefit from this type of massage.
Additionally, we provide chair massage, which is highly appreciated in a professional setting and during events.
Our massage therapists have diverse training backgrounds. We recommend visiting the profiles of our massage therapists to discover their expertise. This way, you can ask them to customize the massage according to your needs.
Visit www.massaya.ca/rdv/. At the therapist selection step, choose "Any staff," "Any woman," or "Any man." These options will display a calendar with the combined availability of all massage therapists. If you do not find any availability that suits you, please feel free to send us a text message or call us at: (438) 806-0888.
During your booking on www.massaya.ca/rdv/, you will have the option to select your massage therapist. Please note that not all massage therapists listed in the "Our Team" section are available in all regions. Therefore, some may not be displayed as options based on your location.
Yes, all our massage therapists are certified by a recognized massage therapy association, which allows them to issue insurance receipts. Don't forget to ask them at the end of the session.
Choose an area to accommodate the massage table, which measures approximately 1.75m by 2.5m. Once that's done, just relax, the massage therapist will bring all the necessary equipment.
No, to receive an insurance receipt you must be the person who paid for the service and who received the service.
Products
All of our essential oils are organic and 100% pure.
We deliver anywhere in Canada and the United States.
Delivery takes approximately 2 to 10 business days, depending on your location.
Yes, we offer free shipping for orders over $50.